Refund & Return Policy

At WebGLITS Technologies Private Limited, we strive to ensure our customers are completely satisfied with their purchases. Please review our refund and return policy below.

Returns

Eligibility:

• Software as a Service (SaaS) products are eligible for a refund within 7 days from the date of purchase.
• Customized software products are non-refundable.
• Physical products like QR code stands are non-refundable unless we made a mistake or sent the wrong product. In such cases, items must be unused, in the original packaging, and in the same condition as received and returned within 7 days of delivery.

How to Return:

• Initiate a Return: Contact us at [email protected] with your order number and reason for return.
• Shipping: Customers are responsible for return shipping costs unless the item is defective or we made an error. Please use a trackable shipping method.

Refunds

• Processing: Once we receive and inspect your return, we will notify you. If approved, your refund will be processed to your original payment method within 10 business days.
• Shipping Costs: Original shipping costs are non-refundable.

Exchanges

We only replace items if they are defective or damaged. Contact us to arrange an exchange.

Contact Us

For any questions, reach out to us at [email protected].